Post by icemandios on Jun 17, 2021 12:54:47 GMT
Conduent and its CIO Mark Prout Win Gold Stevie Award for Leading Through Digital Disruption
Conduent’s IT Team Recognized for its Planning and Execution to Service Clients Throughout the COVID-19 Pandemic
FLORHAM PARK, N.J., June 17, 2021 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced that the company’s Chief Information Officer (CIO) Mark Prout will be presented with The 2021 American Business Awards® Gold Stevie® Award on behalf of Conduent’s Information Technology team in its “Leading Through Digital Disruption” category.
Conduent was recognized for its work during the COVID-19 pandemic, when its IT team enabled approximately 75% of the company’s 65,000 global associates to employ a work from home model through digital solutions in less than six weeks. Utilizing remote technology capabilities, the company supported its call center representatives, transaction processors, analysts, developers, testers, and a variety of business unit colleagues around the globe. Due to Conduent’s swift and successful approach, several clients added incremental transaction volume, taking advantage of the company’s ability to service additional work and provide stability in an uncertain time.
“I’m humbled and honored to represent our many Conduent technology and business associates who came together as a global team to make this transition seamless for our clients in a very challenging environment,” said Mark Prout, Chief Information Officer, Conduent. “This Stevie Award is well-deserved recognition for our thousands of hard working Conduent associates around the world who enable delivery of exceptional outcomes for our clients and their customers.”
While Conduent’s remote workforce serviced many of its global clients, this successful transition also meant that Americans in need received the critical government stimulus benefits they rely on such as Supplemental Nutrition Assistance Program, Unemployment Insurance, and Temporary Assistance for Needy Families.
"The American economy continues to show its resilience, and as we're poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months," said Stevie Awards president, Maggie Gallagher. "This year's Stevie-winning nominations in The American Business Awards are a testament to the ingenuity, the commitment, the passion, the adaptability and the creativity of the American people."
Now in its 19 th year, the Stevie® Awards are the world's premier business awards. Created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide, the Stevie has become one of the world's most coveted business awards. More than 1,000 professionals participate in the judging process each year which includes many of the world's most respected executives, entrepreneurs, innovators, and business educators.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. The Stevies also produce the annual Women|Future Conference . Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com .
About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs, and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at www.conduent.com .
Conduent’s IT Team Recognized for its Planning and Execution to Service Clients Throughout the COVID-19 Pandemic
FLORHAM PARK, N.J., June 17, 2021 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced that the company’s Chief Information Officer (CIO) Mark Prout will be presented with The 2021 American Business Awards® Gold Stevie® Award on behalf of Conduent’s Information Technology team in its “Leading Through Digital Disruption” category.
Conduent was recognized for its work during the COVID-19 pandemic, when its IT team enabled approximately 75% of the company’s 65,000 global associates to employ a work from home model through digital solutions in less than six weeks. Utilizing remote technology capabilities, the company supported its call center representatives, transaction processors, analysts, developers, testers, and a variety of business unit colleagues around the globe. Due to Conduent’s swift and successful approach, several clients added incremental transaction volume, taking advantage of the company’s ability to service additional work and provide stability in an uncertain time.
“I’m humbled and honored to represent our many Conduent technology and business associates who came together as a global team to make this transition seamless for our clients in a very challenging environment,” said Mark Prout, Chief Information Officer, Conduent. “This Stevie Award is well-deserved recognition for our thousands of hard working Conduent associates around the world who enable delivery of exceptional outcomes for our clients and their customers.”
While Conduent’s remote workforce serviced many of its global clients, this successful transition also meant that Americans in need received the critical government stimulus benefits they rely on such as Supplemental Nutrition Assistance Program, Unemployment Insurance, and Temporary Assistance for Needy Families.
"The American economy continues to show its resilience, and as we're poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months," said Stevie Awards president, Maggie Gallagher. "This year's Stevie-winning nominations in The American Business Awards are a testament to the ingenuity, the commitment, the passion, the adaptability and the creativity of the American people."
Now in its 19 th year, the Stevie® Awards are the world's premier business awards. Created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide, the Stevie has become one of the world's most coveted business awards. More than 1,000 professionals participate in the judging process each year which includes many of the world's most respected executives, entrepreneurs, innovators, and business educators.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. The Stevies also produce the annual Women|Future Conference . Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com .
About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs, and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at www.conduent.com .